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Despite being Africa’s latest exporter of oil, Chad has one of the least developed telecommunications markets in the world. Penetration rates in all market sectors – fixed, mobile and Internet – are well below African averages. Chad still lacks a national backbone infrastructure and international fibre access to support efficient broadband services. All long-distance connections, national and international, are currently made via satellite. However, funding from the World Bank agreed in mid 2009 for the Central African Backbone (CAB) project may now finally bring fibre to the country.

Licenses & Regulations

Office Tchadien de Regulation des Telecoms (OTRT) has been delegated by the Chadian telecommunications ministry, Ministère de Postes et Télécommunications as the country’s national telecom regulator. It is responsible for creating an enabling environment for competition among operators in the industry and granting licenses to networks that are willing to operate in the country.

Fixed Lines

Chad is one of the countries with the lowest density of telephone and internet users. The fixed-line connections account for only about 1 per 1000 persons.


The mobile sector is growing fast under competition between two foreign-owned networks – Airtel’s Zain and Millicom’s Tigo. The national telecommunications and fixed-line operator, Sotel Tchad (ST) was participating in another mobile network in partnership with Orascom Telecom until it ceased operations in 2004 over legal disputes between the shareholders.

Airtel in Chad is the number one operator with 69% market share and 19% penetration rate. Its competitor TIGO was launched in Chad on 2007, to replace the old national brand with a new international brand. Third generation mobile services have not yet been introduced. Tigo had 30% share of the Chadian mobile market.

Mobile Operators

Average Revenue per User (ARPU)

Tigo Chad reported ARPU of US$9.30 in the third quarter of 2009, while Zain’s average revenue per user was calculated at US$ 10 during the first 9 months of 2009.


Internet access is limited and connections are slow and erratic. Chad reported 130,000 internet users in June2009, approximately 1.3% of the population.

The mobile networks currently provide the only broadband-like services in the country apart from direct satellite access.

Key Figures

  • Number of main lines in use: 13,000 (2008)
  • Number of mobile subscribers: 2,492,000 (2010)
  • Number of internet users: 130,000 (Dec. 2009)
  • Number of ISPs: 50 licensed providers out of which only 35 are operational (2004)
  • Number of Internet hosts: 1 (2009)
  • Mobile penetration rate: 8.5% (2007)
  • Internet penetration rate: 1.3% (2009)

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